Laurie Speltz - The Creative Coach

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Shoppers Online: 12

Visits: 337679

Order Info

We strive to provide products to make your painting and crafting experiences enjoyable and repeatable.

To Order

To place an order online, click on the “Add to Cart” button located next to each item. You can then check out or continue to shop and add product to your cart. When you check out you will create an account which will store you personal information: your name, email, and shipping address. The next time you shop with us, all you have to do is log into your account and the information is there.

You may also order by phone or fax: 515-253-9881

By mail:

The Creative Coach

2815 100th Street #130

Urbandale, IA 50322 

Laurie Speltz - The Creative Coach

Privacy and Personal Information

We do not sell or share your personal information with anyone. Credit card transactions are done on a secure site.

Laurie Speltz - The Creative Coach

Payment Options

USA and Canadian Orders
Online – Mastercard, Visa, Discover Card, American Express

You may also place your order online and send your check by mail.  Orders placed online with a check designated as payment, will not be shipped until the check or money order is received.  An email will be sent to verify the amount due for check/money order payments. 

By phone or fax – Mastercard Visa, American Express and Discover Card

By mail – Mastercard, Visa and Discover Card, Personal Check, Money Order

  • All payments must be denominated in U.S. dollars

  • Checks must be drawn on a U.S. bank account

  • Checks must be pre-printed with a nine-digit routing number

Check must be made payable to: The Creative Coach

Credit cards will be charged at the time of your order. A receipt will be emailed to you..

Iowa residents will be charged sales tax and it will be added to your order. It will reflect any school and local option taxes that may apply.

International Orders
At checkout please designate "Request a Quote" for shipping and payment by check. We will send you the shipping quote and if approved send you a request for payment through the paypal system. We no longer are able to accept international credit cards.

Laurie Speltz - The Creative Coach

Shipping and Handling

We normally ship US Postal Service. Please allow 7-10 days for standard delivery inside the United States. Shipping outside this area or express shipping will be at an additional charge. Please request a quote. Rates do not include duties, taxes or any other fees.

* Standard Shipping and Handling Chart
 

United States and Canads Shipping

Order Total USA S & H Charge     Canada
$00.00 - $14.99 $3.95                             $6.95
$15.00 - $29.99 $5.95                             $8.95
$30.00 - $44.99 $6.95                             $10.95
$45.00 - $59.99 $7.95                             $12.95
$60.00 - $74.99 $8.95                             $15.95
$75.00 - $89.99 $10.95                           $16.95
$90.00 or more $12.95                           $17.95

International Shipping

The Creative Coach will not be responsible for any orders shipped with tracking numbers. Refunds will not be made on lost or undelivered packages that are shipped without tracking numbers. Orders that are shipped without a tracking numbers will be not reshipped at our cost if you first order does not arrive. The only types of shipping with tracking numbers and insurance are Priority Mail Box or Express International Mail.

All orders shipped First Class International or Flat Rate Priority Flat Rate Envelopes do not carry insurance or give tracking numbers. We will be happy provide you with the Customs Form Number but this will just show proof of mailing, it cannot be traced.

When you place your order choose "Request a Quote" for shipping. We will email you with a quote with different shipping options and request for payment by paypal. We no longer can accept international credit cards or money orders.

 

* Pattern Club members will be charged shipping on surfaces and applicable supplies only. Invoices will be adjusted prior to shipping. Shipping charges, if any,  for club members will be listed under the surface description

 

All custom duties and taxes imposed on Canadian and other international orders are the responsibility of the customer/purchaser.

Laurie Speltz - The Creative Coach

Return Policy

Your satisfaction is guaranteed.

  • If you should have a need to return an item, you must call for a return authorization number

  • There are no returns allowed on books, pattern packets or any other printed literature

  • Items returned must be in original condition and unused

  • Exchanges will be shipped upon receipt of returned item

  • Shipping charges, are not refundable

Laurie Speltz - The Creative Coach

Wholesale Pricing

The Creative Coach does offer wholesale pricing to qualified shops and store fronts. Please call to inquire about qualifications and requirements. 515-253-9881


All patterns and designs

1996-2017 Laurie Speltz

All rights reserved.

Believe Me... Create with Paint

Website Design by
Flying Orange

Web Graphics by

Prim Graphics

Notice: These projects may be painted for personal use or personal profit. The designs may not be reproduced for any graphics or scrapbook use for re-sell. Products and designs may not be mass-produced for wholesale purposes, catalogs or the gift industry. Materials, projects and product on this site may not be republished, distributed, transmitted, displayed, broadcast or reproduced for any other business or commercial purposes without written permission. For questions, please contact us.